Chase Bank blames ‘technical issue’ for customers seeing incorrect account balances


Chase Bank acknowledged reports of some customers seeing incorrect balances in their checking accounts and said the problem has now been resolved.

The biggest U.S. bank by consolidated asset blamed a “technical issue” for what it called “delayed updates.”

Ticker Security Last Change Change %
JPM JP MORGAN CHASE & CO. 92.59 -5.37 -5.48%

“We know some customers reporting seeing incorrect balances in their checking account overnight,” Chase tweeted Sunday. “This was caused by a technical issue that delayed updates on what displayed on Chase Mobile & Chase Online.”

Customers complained early Sunday about the incorrect account balances.
“Really @Chase @Chasesupport… nobody manning the phones or digital support until tomorrow morning!?,”one user said. “I like thousands of others have a mortgage payment due this week that just disappeared from my account overnight.”
Some customers were in complete shock, like one user who tweeted, “Why am I waking up to news that Chase bank has been hacked??? My anxiety cannot manage this. #chasebank.”…Read more>>

Register Form

Email Address
Phone No