Chase Bank blames ‘technical issue’ for customers seeing incorrect account balances


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Chase Bank acknowledged reports of some customers seeing incorrect balances in their checking accounts and said the problem has now been resolved.

The biggest U.S. bank by consolidated asset blamed a “technical issue” for what it called “delayed updates.”

Ticker Security Last Change Change %
JPM JP MORGAN CHASE & CO. 92.59 -5.37 -5.48%

“We know some customers reporting seeing incorrect balances in their checking account overnight,” Chase tweeted Sunday. “This was caused by a technical issue that delayed updates on what displayed on Chase Mobile & Chase Online.”

Customers complained early Sunday about the incorrect account balances.
“Really @Chase @Chasesupport… nobody manning the phones or digital support until tomorrow morning!?,”one user said. “I like thousands of others have a mortgage payment due this week that just disappeared from my account overnight.”
Some customers were in complete shock, like one user who tweeted, “Why am I waking up to news that Chase bank has been hacked??? My anxiety cannot manage this. #chasebank.”…Read more>>
Source:-foxbusiness.
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